What’s Included in Our Service

• Unlimited chat sessions

• Unlimited assistants

• Chat history access

• Bring your own API key

• Custom JavaScript & CSS styling

• Function calling and automation

• Up to 10 million AI tokens per month

• Priority email support

Who This Service Is For

• Startups & small businesses

• eCommerce stores

• Service providers

• Agencies managing multiple clients

• Growing brands seeking automation

Why We Work Through Upwork

We use Upwork to provide:

• Secure payments

• Clear communication

• Project milestone protection

• Professional dispute resolution

This keeps the process safe and transparent for both sides.

How Our Service Works

2. Custom Chatbot Setup

Once the contract is active, we:

• Set up your chatbot for your website

• Train it using your business data (FAQs, products, services, documents)

• Customize behavior, tone, and response flow

• Match chatbot design with your brand

3. Website Integration

We integrate the chatbot seamlessly into your website:

• Shopify

• WordPress

• Custom websites

No disruption to your existing setup.

1. Consultation via Upwork

All projects start on Upwork. Clients connect with us directly through our verified Upwork profile to discuss requirements, goals, and timelines.

👉 This ensures secure payments, clear milestones, and buyer protection.

5. Ongoing Support

Before handover, we:

• Test all conversation flows

• Optimize answers for accuracy and clarity

• Ensure smooth performance across devices

4. Testing & Optimization

After launch, we provide continued support and optimization under our maintenance plan to ensure consistent performance.

Next Gen Chat transformed our support with fast, accurate AI responses that customers love.

J. Smith

Their chatbot boosted our lead generation, making sales automation effortless and efficient.

M. Lee

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